A Pratt & Whitney F135 titanium intermediate case is maneuvered into place by John Sombounkhanh for X-ray inspection at PCC Structurals' Portland investment casting plant.

STATEMENT OF QUALITY POLICY:

PCC Structurals, Inc. is committed to completely satisfy its customers, employees, and shareholders, to comply with requirements, and to continually improve the effectiveness of the Quality Management System.  The goal is the delivery of totally acceptable products through uncompromising commitment to Total Quality, and to be the World’s Leader in the Supply of those products offered by PCC Structurals, Inc.

To achieve complete customer satisfaction, product must:

  1. Meet Customer Requirements
  2. Be Delivered to Schedule;
  3. Be Available at a Competitive Price.

It is recognized that the company’s growth is largely dependent upon PCC’s ability to advance the “state-of-the-art” of the product; therefore PCC embraces an uncompromising commitment to total quality leadership, strives for the highest degree of process control and variability reduction, rewards teamwork, demands the highest ethical standards, creates and maintains an environment of mutual trust and respect, and promotes personal growth and freedom.

QUALITY OBJECTIVES:

The quality objectives of PCC Structurals, Inc. are:

  1. Provide products that Meet Requirements;
  2. Continually improve Product Quality;
  3. Continually improve the Effectiveness of the Quality Management System;
  4. Achieve Total Process Control throughout all aspects of the manufacturing process;
  5. Continually reduce Operating Costs;
  6. Maintain a Uniform Flow of product throughout the manufacturing process and meet the Delivery Schedule.

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